647: How Alibaba Is Leading Digital Innovation in China

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https://audio.hbr.org/ideacast/20180910151301-647_HowAlibabaIsLeadingDigitalInnovationinChina.mp3

Ming Zeng, the chief strategy officer at Alibaba, talks about how the China-based e-commerce company was able to create the biggest online shopping site in the world. He credits Alibaba’s retail and distribution juggernaut to leveraging automation, algorithms, and networks to better serve customers. And he says in the future, successful digital companies will use technologies such as artificial intelligence,

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