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Michael and Robin are joined today by Carolyn Cross. Carolyn is the VP of Employee Experience Strategy and Transformation at Simpplr, where she elevates the employee experience by driving innovation and revitalizing how employee communication is delivered. Prior to Simpplr, she led internal and HR communication at companies like Yahoo, Pandora, and GoDaddy. We discuss elevating the employee experience, the impact of AI on EX and Internal Communications, and trying to turn Blowing Rock, North Carolina, into a technology hub.