Jordan Goldrich – Serving Abrasive Customers

peoplecast podcast

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https://www.buzzsprout.com/1779474/9595736-jordan-goldrich-serving-abrasive-customers.mp3

Introducing Jordan Goldrich – Founder, CEO, & Podcast Host at Workplace Warrior Inc. In this episode, Jordan reflects on his background in Social Work and Executive Coaching and walks us through tactics for navigating abrasive or difficult customers. Tune in as we discuss: 

How to stay respectful even if your brain is telling you not to How to give negative feedback without damaging relationships How to manage personal triggers The difference between compassion and sympathy And much more! 

 

MORE ABOUT JORDAN 

Jordan Goldrich coaches successful executives who

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