The Heart of Your Organization with Donna Cutting

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According to guest Donna Cutting, culture consultant and Founder/CEO of Red-Carpet Learning Worldwide, when businesses focus too heavily on the customer experience, they can lose sight of the “heart” of the organization: their employees. In this episode, Donna shares insights and best practices from her new book, Employees First, to help leaders inspire and engage their people with positive culture.

 

TAKEAWAYS

The pandemic revealed a need to transition from a “fix approach” to a deeper focus on appropriate

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