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In this episode, Heather has an insightful conversation with two of the six founding facilitators of the Certified Active Listening Program: Jen Fox and Chris McAuley. Chris McAuley has over 35 years of business experience as a successful manager, leader, and business owner, Chris experienced firsthand the value of creating conscious connections with employees, colleagues, and customers. Chris is a speaking coach, trainer, professional speaker, actor, and the owner of MCAVOY Inc. Jen is a seasoned HR professional with over