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Tune in for a discussion revolving around Aflac’s most recent Workforces Report from its Chief HR Officer, Jeri Hawthorne. Learn about the challenges facing today’s intergenerational workforce and best practices for helping your people feel heard and supported amidst this ever-evolving workplace. Interested in ramping up your customer service? According to our guest, it starts with taking care of your people.

TAKEAWAYS

Leaders must stress employee well-being and engagement to create a supportive work environment, as stressed employees are more likely to seek other opportunities.

If employers seek employee feedback, they must be prepared to

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