311: Human-Centric Approaches in Government and in Tech

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In this episode of the “Leadership with Heart Podcast,” Heather R. Younger engages in a compelling conversation with Tracey Barnes, Chief Information Officer at the State of Indiana. Together, they explore the critical importance of human-centric approaches in both government and the tech industry. Tracey shares his insights on leading with empathy and fostering collaboration, particularly in the public sector.   The discussion delves into the intersection of technology and humanity, offering practical strategies for leaders to prioritize people, communication,

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