Benefits Broker Turned HR Leader: How to Take Control of Employee Benefits

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“I would be remiss to tell our employees ‘you have the power to question your doctors’ if I didn’t tell HR people ‘you have the power to question your consultants and brokers’ the exact same way.”

Melissa Cassidy, Human Resources Leader, Valpak

We’re Only Human — Episode 171

In this podcast episode, host Ben Eubanks engages in a conversation with Melissa Cassidy, focusing on the topics of benefits, HR, and employee wellness. They discuss Melissa’s background and her experience in the field. Melissa shares the challenges she faced when implementing a new benefit plan and the importance of gathering employee feedback. Moreover, they

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